Frequently Asked Questions

Find answers to common questions about cargo claims, risk management, remote inspection, and how StilFresh helps exporters, insurers, and logistics professionals recover losses 4x faster.

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Frequently Asked Questions

How much faster can StilFresh help me recover cargo claims?

What is your claims success rate and recovery percentage?

What types of cargo claims do you handle?

What documentation do I need to submit a claim?

How does StilFresh help prevent cold chain failures?

What should I do if my fruit shipment faces phytosanitary rejection?

Can I claim for shelf life reduction due to transit delays?

How does StilFresh assess cargo risk before shipment?

How can I choose the best carrier to minimize cargo risk?

How do I identify and close insurance coverage gaps?

What are the benefits of remote cargo inspection versus traditional surveying?

How accurate is remote inspection compared to physical inspection?

How much does remote inspection cost compared to traditional surveying?

How do geopolitical events affect my cargo and insurance coverage?

Can I claim for losses due to transit delays caused by geopolitical events?

What evidence should I preserve immediately after discovering cargo damage?

Why is the Bill of Lading so critical for cargo claims?

How does StilFresh pricing work and what is the ROI?

How do I get started with StilFresh?

How secure is the StilFresh platform and how is my data protected?

Can StilFresh integrate with my existing systems?

Which international shipping conventions does StilFresh handle?

What are the time limits for filing cargo claims?

What training and resources does StilFresh provide?

Who is my point of contact for ongoing support?

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