Terms and Conditions

PART 1: CLAIMSMANAGEMENT SERVICE TERMS

1. DEFINITIONS.

“ClaimsManagement Services” means the services set forth in paragraph 4 of this Part 1, which shall be provided to you by StilFresh acting as the agent of the Claimant. “Claimant” means the party requesting payments from defendants, including without limitation insurance companies, importers, exporters and commodity traders. Ntala Ltd, an England and Wales registered company wholly owns “StilFresh” and “StilFresh Recovery” with Head Offices at 190 Garratt Lane, London, United Kingdom and Registration No 9286299 “StilFresh App” means the software application and related services provided by StilFresh B.V. to you pursuant to terms and conditions set forth in Part 2. “Website” shall mean www.StilFresh.co.uk.

2. USE OF STILFRESH SOFTWARE AS A PORTAL TO MANAGE CLAIMS.

By using www.stilfresh.co.uk, you accept and recognize that StilFresh is only serving as your agent to organize and present your claims to the respective parties unless you appoint StilFresh Recovery to physically handle your claims on your behalf.

3. THE PROVISION OF RECOVERY SERVICES BY STILFRESH.

If you choose to appoint StilFresh to physically handle claims on your behalf, there shall be an additional service fee to be determined before StilFresh accepts handle such claim. All Recovery Services shall be provided on a contingency basis.

4. SURVEYOR RATING AND APPOINTMENT.

The ratings of surveyors on www.stilfresh.co.uk is done by registered users of StilFresh claims management service. StilFresh does not in anyway attest to the quality of the services provided by the listed surveyors. StilFresh facilitates the appointment of registered surveyors through www.stilfresh.co.uk. You use this service at your own risk and peril and StilFresh takes no responsibility for such voluntary use.

5. PAYMENT

There is an annual subscription fee to use the Claims Management Services provided by StilFresh. StilFresh reserves the right to increase or reduce the fee for the provision of the Claims Management Services. If StilFresh decides to increase the fee, StilFresh shall inform you accordingly and allow you to either continue or terminate the Claims Management Services at your option.

6. LIMITATION OF LIABILITY

StilFresh will not be liable to you in respect of any acts or omissions of its employees, agents or sub-contractors, whether such liability arises in contract (by way of indemnity or otherwise), tort (including negligence), misrepresentation, breach of statutory duty, restitution or otherwise.

7. APPLICABLE LAW

All non-contractual obligations arising in any way whatsoever out of or in connection with the Claims Management Service Terms shall be governed by, construed and take effect in accordance with the laws of England and Wales.

Any dispute, claim or matter of difference arising out of or relating to the Claims Management Services or Claims Management Service Terms is subject to the exclusive jurisdiction of the courts of the High Court of London.

PART 2: USER TERMS

These User Terms apply to your visit to and your use of our website at www.stilfresh.co.uk(the “Website”), the StilFresh App (as defined in Part 1 above) as well as to all other information, recommendations and/or services provided to you on or through the Website and the StilFresh App (together the “Services”). Please read these User Terms carefully before downloading the StilFresh App and/or using the Services.

1. STILFRESH.

Your contracting partner in relation to your use of the Website, the StilFresh App and/or the Services is StilFresh B.V., a private limited liability company established in the Netherlands, having its offices at xxxxxxx, Amsterdam, the Netherlands, registered at the Chamber of Commerce under number xxxxxxxx (“StilFresh”).

2. WHAT SERVICES DOES STILFRESH PROVIDE?

The StilFresh App and the Website provide means to enable you lodge your claims with the shipping lines, their P&I Clubs and airlines globally. In relation to lodging, the Website and the StilFresh App enable you to access the Claims Management Services provided by StilFresh described in Part 1 above.

3. YOUR STILFRESH ACCOUNT.

By using the StilFresh App and/or the Services, you enter into a contract with StilFresh (the “Contract”). In order to be able to use the StilFresh App or the Services, you first need to set up your personal account. In order to do so, you must first provide StilFresh with your personal information or company address, dedicated mobile telephone number and email address. Upon successful completion of your signing up with StilFresh, StilFresh will provide you with a personal account, accessible for you with a password of your choice.

You have to be 18 years of age or older to use the StilFresh App and the Services. If you reside in a jurisdiction that restricts the use of the StilFresh App or the Services because of age, or restricts the ability to enter into agreements such as these User Terms due to age, you must abide by such age limits and you must not use the StilFresh App or the Services. You represent that if you are an individual, you are of legal age to enter into a binding contract, and that if you are registering on behalf of a legal entity, that you are authorized to enter into, and bind the entity to, these User Terms. You also agree that all subsequent accounts created by use of the security code generated by use of your account shall be done at your own risk. StilFresh is not liable for the negligent use of its website and app by your staff, agents or representatives.

4. HOW TO USE THE STILFRESH APP AND THE SERVICES.

Your consignee or whoever will be receiving your cargo at discharge should download the StilFresh App on to their mobile device. The GPS receiver – which should be installed on the mobile device (smart phone or tablet) on which you have downloaded the StilFresh App – detects their location. When cargo arrives at destination, the Consignee will log on to the StilFresh App using a code generated by you. By using the StilFresh App, the Consignee grants permission to StilFresh to access its mobile devise camera. Once logged on to StilFresh App, the Consignee should take photographs of the container from all angles including the seals and of the cargo inside the container. StilFresh App has a notification to the Consignee that upn using the StilFreshApp, they assign all their rights in relation to the shipment to the Claimant.

StilFresh App will automatically upload the photographs to the corresponding claim on the website and an Assignment of Rights shall be automatically generated and sent to the respective parties.

For the avoidance of doubt: StilFresh does not itself provide survey services, and StilFresh is not a surveyor. You acknowledge and agree that the provision to you of such photograph services by the Consignee is pursuant to your Sales Contract or Policy and that StilFresh is not a party to that contract.

5. YOUR USE OF THE STILFRESH APP OR THE SERVICES.

You warrant that the information you provide to StilFresh is accurate and complete. StilFresh is entitled at all times to verify the information that you have provided and to refuse use of the StilFresh App or the Services without providing reasons.

You may only access the Services using authorized means. It is your responsibility to ensure that you download the correct application for your device. StilFresh is not liable if you do not have a compatible mobile device or if you download the wrong version of the StilFresh App for your mobile device. StilFresh reserves the right to terminate the use of the StilFresh App or the Services should you be using the StilFresh App or the Services with an incompatible or unauthorized device.

By using the StilFresh App or the Services, you further agree that:

  1. You will only download the StilFresh App or use the Services for your/ your company’s sole, personal use and will not sell them to a third party;
  2. You will not authorize others to use your account;
  3. You will not assign or otherwise transfer your account to any other person or legal entity;
  4. You will not use an account that is subject to any rights of a person other than you without appropriate authorization;
  5. You will not use the StilFresh App or the Services for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes;
  6. You will not use the StilFresh App or the Services to cause nuisance, annoyance or inconvenience;
  7. You will not impair the proper operation of the network;
  8. You will not try to harm the StilFresh App or the Services in any way whatsoever;
  9. You will not copy, or distribute, the StilFresh App or other StilFresh Content (as defined in section 9) without written permission from StilFresh;
  10. You will keep secure and confidential your account password or any identification we provide to you which allows access to the StilFresh App and/or the Services;
  11. You will promptly provide us with such proof of identity as we may reasonably request;
  12. You will only use an access point or 3G data account (AP) which you are authorized to use;
  13. You are aware that when you choose to communicate with us by SMS (if available in your jurisdiction), standard messaging charges will apply;
  14. You will not use the StilFresh App or the Services with an incompatible or unauthorized device;
  15. You will comply with all applicable law of your home nation, and of the country, state and/or city in which you are present while using the StilFresh App and/or the Services.StilFresh reserves the right immediately to terminate the use of the StilFresh App and/or the Services should you not comply with any of the above rules.

6. PAYMENT.

There is an annual subscription fee to enable the use of StilFresh App and or Services determined from time to time by StilFresh. StilFresh reserves the right to increase or reduce such fee for the use of the StilFresh App and/or the Services. If StilFresh decides to increase such fee, StilFresh shall inform you accordingly and allow you either to continue or terminate the Contract, at your option.

The rates that apply for the use of the StilFreshApp and or Services can be obtained by contacting claims@www.stilfresh.co.uk. These may be modified or updated by StilFresh from time to time. It is your own responsibility to remain informed about the current rates for the Services.

You will make payment to StilFresh, acting as your agent in respect of the Claims Management Services provided to you by StilFresh. Any payment made is non-refundable.

StilFresh uses a third-party payment processor (the “Payment Processor”) to link your credit card account to the StilFresh App and the Services. The processing of payments or credits, as applicable, in connection with your use of the StilFresh App and Services will be subject to the terms, conditions and privacy policies of the Payment Processor and your credit card issuer in addition to these User Terms. StilFresh is not responsible for any errors by the Payment Processor. In connection with your use of the Services, StilFresh will obtain certain transaction details, which StilFresh will use solely in accordance with its Privacy and Cookie Notice.

7. INDEMNIFICATION.

By accepting these User Terms and using the StilFresh App or the Services, you agree that you shall defend, indemnify and hold StilFresh, its affiliates, its licensors, and each of their officers, directors, other users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) arising out of or in connection with:

  1. your violation or breach of any term of these User Terms or any applicable law or regulation, whether or not referenced herein;
  2. your violation of any rights of any third party, including Surveyors arranged via the StilFresh website,
  3. your use or misuse of the StilFresh App or the Services,
  4. your negligent or careless use of the StilFresh website.

8. LIABILITY.

The information, recommendations and/or services provided to you on or through the Website, the Services and/or the StilFresh App is for general information purposes only and does not constitute advice. StilFresh will use reasonable endeavours to keep the Website and the StilFresh App and its contents correct and up to date but does not guarantee that (the contents of) the Website and/or the StilFresh App are free of errors, defects, malware and viruses or that the Website and/or the StilFresh App are correct, up to date and accurate.

StilFresh shall not be liable for any damages resulting from the use of (or inability to use) the Website or the StilFresh App (but to the exclusion of death or personal injury), including damages caused by malware, viruses or any incorrectness or incompleteness of information or the Website or the StilFresh App, unless such damage is the result of any wilful misconduct or gross negligence on the part of StilFresh.

StilFresh shall further not be liable for any loss or damage resulting from the use of (or the inability to use) electronic means of communication with the Website and/or the StilFresh App, including – but not limited to – loss or damage resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.

Without prejudice to the foregoing, and insofar as allowed under mandatory applicable law, StilFresh’s aggregate liability to you shall in no event exceed an amount of GBP 50 or, where applicable, the equivalent of that amount in the currency used by you.

The quality of the documents used for the Claims Management Services rendered through the use of the StilFresh App and/or the Services is entirely your responsibility including your staff, agents or representatives. StilFresh under no circumstance accepts liability in connection with and/or arising from the use of wrong information in uploaded documents provided by you, your staff, agents and representatives or any acts, actions, behaviour, conduct, and/or negligence by you, your employees, agents representatives or anyone who uses StilFresh Services by application of the Secure Key generated through your account. It is your responsibility to ensure that all information entered into StilFresh App and or website are accurate. You agree that upon clicking on the accept button on the website you form a legally binding contract with the respective parties and that a Receipt and Release should be automatically sent to the respective parties in your name. StilFresh shall not be held responsible for any errors made by you in relation to the amount or currency.

9. LICENSE GRANT, RESTRICTIONS AND COPYRIGHT POLICY.

For the purpose of this section, the following definitions apply:

“Content” means all content featured or displayed, including, but not limited to, logos, icons, trademarks, text, graphics text, graphics, photographs, images, moving images, sound, illustrations, music, software (excluding the StilFresh App), opinions, remarks, comments, artwork, links, questions, suggestions, information or other materials.

“StilFresh Content” means Content owned or used by StilFresh, its affiliates or licensors and made available through the Website, the Services or the StilFresh App, including any Content licensed from a third party, but excluding User Content.

“User” means a person who accesses or uses the Services or the StilFresh App.

“User Content” means Content that a User posts, uploads, publishes, submits or transmits to be made available on the Website or through the Services or the StilFreshApp .

“Collective Content” means, collectively, StilFresh Content and User Content.

Subject to your compliance with these User Terms, StilFresh grants you a limited, non-exclusive, non-transferable license:

  1. to view, download and print any StilFresh Content solely for your personal and non-commercial purposes; and
  2. to view any User Content to which you are permitted access solely for your personal and non-commercial purposes.

You have no right to sublicense the license rights granted in this section.

You may not use, copy, adapt, modify, create derivative works from, distribute, license, sell, transfer, publicly display, publicly perform, reproduce, transmit, stream, broadcast or otherwise exploit the Website, the Services, the StilFresh App or Collective Content, except as expressly permitted by these User Terms. You may not reuse any Collective Content without first obtaining the written consent of StilFresh. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by StilFresh or its licensors, except for the licenses and rights expressly granted in these User Terms.

LICENSE GRANTED BY USER
StilFresh may, in its sole discretion, permit Users to post, upload, publish, submit or transmit User Content on the Website or through the Services or the StilFresh App. User Content will be deemed non-confidential and non-proprietary. Accordingly, StilFresh shall have the non-exclusive, royalty-free, right to use, copy, distribute and disclose to third parties any User Content for any purpose, in any medium and throughout the world (“License Grant”).

You acknowledge that StilFresh only acts as a passive conduit for the distribution of the User Content and is not responsible or liable to you or to any third party for the content or accuracy of the User Content. StilFresh shall not be continuously monitoring User Content published by you or moderating between Users, nor shall StilFresh be under an obligation to do so. Without limiting the foregoing, you acknowledge and agree that any remarks, opinions, comments, suggestions and other information expressed or included in the User Content do not necessarily represent those of StilFresh.

Any use by you of the User Content is entirely at your own risk. You represent and warrant that any User Content posted or transmitted by you is original to you and does not copy the work of any third party or otherwise infringe any third party intellectual property rights, rights of privacy or personality rights and does not contain any defamatory or disparaging statements.

Furthermore, you represent and warrant that you have the capacity to grant the license as stipulated in this paragraph.

You agree to indemnify and keep StilFresh, its affiliates and licensors indemnified against all costs, expenses, damages, losses and liabilities incurred or suffered by StilFresh or its affiliated companies related to any User Content posted or transmitted by you and/or any other use by you of the Website, the Services or the StilFresh App.

StilFresh reserves the right at its sole discretion to block or remove (in whole or in part) any User Content posted or transmitted by you and which StilFresh believes is not in accordance with these User Terms (including materials which infringe or may infringe third party intellectual property rights, rights of privacy or personality rights), or is otherwise unacceptable to StilFresh.

You agree promptly to notify StilFresh in writing of any User Content which breaches these User Terms. You agree to provide to StilFresh sufficient information to enable StilFresh to investigate whether such User Content breaches these User Terms. StilFresh agrees to make good faith efforts to investigate and shall take such action as StilFresh in its sole discretion decides. However, StilFresh does not warrant or represent that it will block or remove (in whole or in part) such user Content.

Application License
Subject to your compliance with these User Terms, StilFresh grants you a limited non-exclusive, non-transferable license to download and install a copy of the StilFresh App on a single mobile device that you own or control and to run such copy of the StilFresh App solely for your own personal/company use.

You shall not

  1. license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Services or the StilFresh App in any way;
  2. modify or make derivative works based upon the Services or the StilFresh App;
  3. create Internet “links” to the Services or “frame” or “mirror” any application on any other server or wireless or Internet-based device;
  4. reverse engineer or access the StilFresh App in order to
    1. design or build a competitive product or service,
    2. design or build a product using similar ideas, features, functions or graphics to those of the Services and/or the StilFresh App, or
    3. copy any ideas, features, functions or graphics of the Services and/or the StilFresh App, or
  5. launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Services or the StilFresh App.

You shall not:

  1. send spam or otherwise duplicative or unsolicited messages in violation of applicable laws;
  2. send or store infringing, obscene, threatening, libellous, or otherwise unlawful or tortious material, including material harmful to children or violative of third party privacy rights;
  3. send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs;
  4. interfere with or disrupt the integrity or performance of the Website, the StilFresh App or the Services or the data contained therein; or
  5. attempt to gain unauthorized access to the Website, the StilFresh App or the Services or their related systems or networks.
  6. Inform third parties of the functionality of StilFresh App and Services

StilFresh will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. StilFresh may involve and cooperate with law enforcement authorities in prosecuting users who violate these User Terms. You acknowledge that StilFresh has no obligation to monitor your access to or use of the Website, Services, the StilFresh App or Collective Content or to review or edit any Collective Content, but has the right to do so for the purpose of operating the Website, the StilFresh App and the Services, to ensure your compliance with these User Terms, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. StilFresh reserves the right, at any time and without prior notice, to remove or disable access to any Collective Content that StilFresh, at its sole discretion, considers to be in violation of these User Terms or otherwise harmful to the Website, the Services or the StilFresh App.

COPYRIGHT POLICY
StilFresh respects copyright law and expects its users to do the same. It is StilFresh’s policy to terminate in appropriate circumstances use of the StilFresh App and the Services by Users or other account holders who (repeatedly) infringe or are believed to be (repeatedly) infringing the rights of copyright holders. Please see StilFresh’s Copyright Policy at https://www.stilfresh.co.uk/legal/copyright, for further information.

INTELLECTUAL PROPERTY OWNERSHIP
StilFresh alone (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, in and to the Website, the StilFresh App and the Services and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Website, the StilFresh App or the Services.
These User Terms do not constitute a sale and do not convey to you any rights of ownership in or related to the Website, the StilFresh App or the Services, or any intellectual property rights owned by StilFresh. StilFresh’s name, logo, and the product names associated with the StilFresh App and the Services are trademarks of StilFresh, its affiliated companies or third parties, and no right or license is granted to use them.

10. APP STORE SOURCED APPLICATION.

With respect to aStilFresh App accessed through or downloaded from the Apple App Store (“App Store Sourced Application”), you will use the App Store Sourced Application only:

  1. on an Apple-branded product that runs iOS (Apple’s proprietary operating system software); and
  2. as permitted by the “Usage Rules” set forth in the Apple App Store Terms of Service. StilFresh reserves all rights in and to the StilFresh App not expressly granted to you under these User Terms.

You acknowledge and agree that

  1. these User Terms are valid between you and StilFresh only, and not Apple, and
  2. StilFresh, not Apple, is solely responsible for the App Store Sourced Application and content thereof.

You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App Store Sourced Application.

In the event of any failure of the App Store Sourced Application to conform to any applicable warranty, you may notify Apple, and Apple will, where applicable, refund the purchase price for the App Store Sourced Application to you and to the maximum extent permitted by applicable law Apple will have no other warranty obligation whatsoever with respect to the App Store Sourced Application. As between StilFresh and Apple, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of StilFresh.

You and StilFresh acknowledge that, as between StilFresh and Apple, Apple is not responsible for addressing any claims you have or any claims of any third party relating to the App Store Sourced Application or your possession and use of the App Store Sourced Application, including, but not limited to:

  1. product liability claims;
  2. any claim that the App Store Sourced Application fails to conform to any applicable legal or regulatory requirement; and
  3. claims arising under consumer protection or similar legislation.

You and StilFresh acknowledge that, in the event of any third party claim that the App Store Sourced Application or your possession and use of an App Store Sourced Application infringes that third party’s intellectual property rights, as between StilFresh and Apple, StilFresh, not Apple, will be solely responsible for the investigation, defense, settlement and/or discharge of any such intellectual property infringement claim to the extent required by this Agreement.

You and StilFresh acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries in relation to your license of the App Store Sourced Application, and that, upon your acceptance of these User Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce the rights under these User Terms as related to your license of the App Store Sourced Application against you as a third party beneficiary thereof.

Without limiting any provisions of these User Terms, you must comply with all applicable third party terms of agreement when using the App Store Sourced Application.

11. THIRD PARTY INTERACTIONS.

During the use of the Website, the StilFresh App and the Services, links to websites that are owned and controlled by third parties may be provided from time to time in order to enter into correspondence with, purchase goods and/or services from, or participate in promotions of, third parties. These links take you off the Website, the StilFresh App and the Services and are beyond StilFresh’s control.

During use of the Website, the StilFresh App and the Services, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of, third party service providers, advertisers or sponsors showing their goods and/or services through a link on the Website or through the StilFresh App or the Services. These links take you off the Website, the StilFresh App and the Services and are beyond StilFresh’s control. The websites you can link to are likely to have their own terms and conditions including a privacy policy. StilFresh is not responsible and cannot be held liable for the content and activities of these websites or the terms and conditions relating thereto. You visit or access these websites entirely at your own risk.

Please note that such websites may send their own cookies to users, collect data and/or solicit personal information, and you are therefore advised to check the terms and conditions of use of such websites prior to using them.

12. TERM AND TERMINATION OF THE CONTRACT.

This agreement in respect of the User Terms between StilFresh and you shall (subject to this paragraph) subsist for an indefinite period.

You are entitled to terminate this agreement in respect of the User Terms at any time by permanent deletion of the StilFresh App installed on your smart phone, thus disabling the use by you of the StilFresh App and the Services. You can close your user account at any time by following the instructions on StilFresh’s website.

StilFresh is entitled to terminate this agreement in respect of the User Terms at any time and with immediate effect (by disabling your use of the StilFresh App and the Services) if you:

  1. violate or breach any term of these User Terms, or
  2. in the opinion of StilFresh, misuse the StilFresh App or the Services.

StilFresh is not obliged to give you notice of such termination in advance. After termination StilFresh will give notice thereof in accordance with these User Terms.

13. INVALIDITY OF ONE OR MORE PROVISIONS.

The invalidity of any part of these User Terms shall not affect the validity of the other provisions of these User Terms.

If and to the extent that any part of these User Terms is invalid, or is unacceptable in the given circumstances according to the criteria of reasonableness and fairness, a provision shall apply between the parties instead that is acceptable considering all the circumstances and which corresponds with the provisions of the invalid part as much as possible, taking into account the content and the purpose of these User Terms.

14. MODIFICATION OF THE SERVICE AND USER TERMS.

StilFresh reserves the right, at its sole discretion, to modify or replace any of these User Terms, or change, suspend, or discontinue the Services or the StilFresh App (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the Website or by sending you notice through the Services, the StilFresh App or via email. StilFresh may also impose limits on certain features and services or restrict your access to parts or all of the Services without notice or liability.

15. NOTICE.

StilFresh may give notice by means of a general notice on the Services or the StilFresh App, or by email to an email address previously supplied by you, or by written communication sent by regular mail to an address previously supplied by you.

16. ASSIGNMENT.

You may not assign any of your rights under these User Terms without prior written approval of StilFresh.

17. PRIVACY AND COOKIE NOTICE.

StilFresh collects and processes the personal data of the visitors of the Website and users of the StilFresh App according to the Privacy and Cookie Notice.

18. APPLICABLE LAW AND DISPUTE RESOLUTION.

The User Terms contained in this Part 2 are subject to the laws of the Netherlands. Any dispute, claim or controversy arising out of or relating to the User Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Website, the Services or the User App will be determined exclusively by the competent court in Amsterdam, the Netherlands, unless you notify StilFresh within one month after StilFresh invoking its right pursuant to this provision to commence court proceedings in Amsterdam, the Netherlands, that you demand settlement of the dispute, claim or controversy at hand before the relevant court competent by law.

LANGUAGE

The English text of these User Terms constitutes the sole authentic text. In the event of any discrepancy between the English text and a translation into another language, the English text shall prevail.

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